By What Methods Can I Pay?All subscriptions require credit card payment, and are automatically renewed.Must My Subscription Be Automatically Renewed?All of our subscriptions are on automatic renewal for your convenience. You do not have to worry about mailing back renewal notices or missing issues if you forget to renew. You have complete control over your subscription and can contact us to change or cancel at any time.What Happens If My Credit Card Is Lost or Stolen?You can update credit card information by going to the Update Credit Card section in your Account Profile. SpaceIntelReport.com will use your updated credit card information to process the payment in the next billing cycle. SpaceIntelReport.com does not store credit card information on its servers.
PRICING
What Are The Rates?The rates will vary depending on the package purchased. Please select the package you’re interested in to see the rates available for that package.Is That Your Best Rate?Our introductory prices or special offers are our lowest available rates, and are available only to new subscribers. Both introductory offers and special offers may only be available at certain times.When Will My Price Change?At the end of the introductory term or special offer, your subscription will automatically renew each month or year at the standard price for your package.LOGIN ISSUESI Can’t Remember The Password To My Account?If you have forgotten your password, use the link on the sign-in screen to recover it. An email will be sent with instructions to reset your password. If you need further assistance, please email su*****@**************rt.com.
SUBSCRIPTION MANAGEMENT
How Do I Cancel My Subscription?To cancel your subscription, please contact su*****@**************rt.comHow Do I Change My Subscription Type (Billing Frequency)?To change from a Monthly Subscriber to Annual Subscriber or vice versa, please email su*****@**************rt.com.How Do I Change My Username Or Email?To change your username or password, head to to your settings and click on Subscription Management and click the pencil icon next email or username to edit your account information.
